What Does "no hidden costs" mean?

​How many times have you purchased a service for a set price only to find yourself having spent significantly more once all is said and done? Our straightforward pricing, along with the experience of our technicians, sets us above the rest and is one of the primary reasons for our sky-high customer happiness.

In an industry that sometimes suffers from a lack of faith, our technicians provide honest service at fair prices--with no hidden costs. When surcharges apply (for example, trip charges outside of our service area, extra square foot charges, rooftop fees), you'll find them clearly indicated in the service description or other appropriate areas of this site, and you'll additionally be informed of them over the phone when scheduling. If, on the technician's assessment, the level of service purchased is deemed insufficient to achieve satisfactory results, an upgrade may be recommended. In this case, your technician will show you the affected areas (if visible) and explain his recommendation, leaving you to make an informed decision in a no-pressure environment.